Privacy Policy – Pathway to School

What Personal Information Do We Collect?

• Name, email address, postal address, and phone number;
• Children’s name, age, and school details (if relevant);
• Payment information processed securely via Stripe;
• Date of birth (if provided);
• Any communications you submit to us, such as feedback or questions;
• Opinions or preferences you share;
• Information collected automatically via cookies or analytics tools.
• Sensitive information (e.g., health details) with your consent.

How Do We Collect Your Personal Information?

We primarily collect information when you provide it directly to us:

• Signing up to our newsletter or downloading free resources;
• Making a purchase through our website;
• Contacting us via email or social media;
• Completing forms, surveys, or feedback requests.

We may also collect information through analytics services such as Google Analytics or Facebook Pixel. These tools may process information such as your IP address, device type, and browsing behaviour.

Cookies are used to enhance your experience and remember preferences. You may disable cookies in your browser settings, but some features may not function correctly.

Why Do We Collect Your Personal Information?

• Communicate with you regarding purchases, inquiries, or subscriptions;
• Provide and improve our website, products, and services;
• Process payments securely through Stripe;
• Personalise your experience on our website;
• Send newsletters and updates (with your consent);
• Analyse website trends and statistics;
• Comply with legal obligations, including record keeping.

How Do We Protect Your Personal Information?

Payment Security

• All financial information is processed securely via Stripe;
• We do not store your full credit or debit card details;
• Payment data is encrypted using SSL and industry standards.

Data Storage

• Personal information is stored securely and accessible only by authorised personnel;
• Data no longer required is destroyed appropriately.

When Do We Disclose Your Personal Information?

• You have provided consent;
• Disclosure is required or authorised by law;
• Disclosure is reasonably necessary for providing our services (e.g., payments, email delivery, analytics).

Some third-party providers may process your data overseas. We take reasonable steps to ensure they comply with the Australian Privacy Principles.

Your Rights

• Request access to your personal information;
• Request corrections to your personal information;
• Request deletion (subject to legal retention requirements);
• Unsubscribe from marketing at any time;
• Manage or opt-out of analytics tracking.

If you believe we have breached your privacy, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Children’s Privacy

Our website is intended for parents, carers, and educators. We do not knowingly collect personal information from children under 13 without parental consent. If we discover such data, we will delete it promptly.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will appear on this page with an updated effective date.

Contact Us

Pathway to School (ABN: 43 904 680 562)
Email: contact@pathwaytoschool.com
Website: https://pathwaytoschool.com